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Posts Tagged ‘Communication’

Intentional Leadership — D3, W2, M5 — Passion

Posted in Leadership, tagged , , , , , , , , on May 15, 2013| Leave a Comment »

Passion is powerful; we all know that. And it can be a force for good or a force for … well, not so good! The same passion that can make you the best in your field can also result in an insufferable ego! Often times, when we are really passionate about something, we can be easily offended when someone disagrees with us or offers a different perspective on the topic.

I can say, humbly — I hope, this has happened to me. I strive to be more self-aware, however, and understand that it’s ok for others to have another perspective and that they don’t necessarily share my passion.

Today, think of someone who may have offended you as they touched upon your passion. Starting today, take a step to repair that relationship. One of the most profound ways to keep passion grounded on principle is through humility.

Pick one of these options to start the healing / forgiveness process today:

1. Contact the person and begin reconnecting. Before you take this step, however, it’s important that you forgive them and approach the connection with an open heart.

2. Write the person a note and mail it today! Acknowledge your part in whatever happened and ask them for their forgiveness; tell them you value the relationship and want to repair it. As you drop the note into the outgoing mail box, tell yourself that you forgive them for their part. Truly let go of the conflict as you release the letter.

3. Speak with the person today. Let them know you need to ask their forgiveness for being upset with them. Let them know you may not have understood the full situation, allowed yourself to become upset and held it against them. End the conversation with this simple question: “Will you forgive me?”

Which one will you choose?

I can say from experience, there’s something very liberating in this process. It may not always end with the relationship repaired and things between you back the way they were…but you will feel better for owning your part, for making the move to begin the healing process, and for having some closure of the situation.

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Intentional Leadership — D5, W1, M5 — Passion

Posted in Leadership, tagged , , , , , , , on May 10, 2013| Leave a Comment »

Another week has gone whizzing past, for me, at least! How was yours?

Productive and fulfilling, I hope.

Today is going to be an amazing, busy, brain-stretching, new connections kind of day. Today is Chick-Fil-A Leadercast day! I am sponsoring the event at the University of Charleston and I’m so excited — this is my PASSION! Leadership, personal growth, communication, connection with friends old and new and clients old and “to-be”! Today is going to have it all!

And, I’m officially rolling out the Empowerment Mentoring Program today. It’s a great program; if you haven’t checked into it, yet, you should. It might have something for you. Click here for more info, or click onto the Mentoring page of this site.

Having shared all of that, where are you at on this first Friday of our fifth month of the Intentional Leadership journey? What are you learning about yourself and your passion?

And what do you have on tap for the weekend? Have you given it any thought…planned ahead?

It’s somewhat warm, humid, and rainy as I write this, and I am so looking forward to this weekend.

I’m really thinking about rest and family time this weekend. I’ve had a lot going on over the past six weeks, and with these last couple of big events having come and gone, I can slow down briefly.

What about you? What’s on your list this weekend?

Who really need your attention this weekend? You? Family? Friends? People you’ve not yet met?

What really needs your attention this weekend? Is it projects, rest, relaxation…?

What thoughts do you have about the level of focus you are applying to your life?

What’s in store for you this weekend, next week, and in the coming weeks? Are you taking the steps to set yourself up for success and fulfillment?

Have a great weekend, and I’ll “see” you Monday!

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Intentional Leadership — D1, W1, M5 — Passion

Posted in Leadership, tagged , , , , , , , , on May 7, 2013| Leave a Comment »

I’ve been a professional communicator for 20+ years. I was fortunate to have the opportunity to explore nearly every aspect of corporate communications over the course of my career: Advertising, marketing, public relations, community relations, media relations, fund-raising, and internal communications. Having worked my way through all of those audiences, I was most interested in internal communications. In fact, for some time, you could say it was my passion — at least in terms of work.

You see, I’ve long believed that if you take good care of your employees, they will take great care of your business. So, they have always been my primary audience, and certainly first priority in any communication effort. However, over time, I lost interest in being the tactical communicator, and refocused my efforts on teaching my colleagues to become more competent, confident communicators themselves. I’ve been moving in the direction of developing others for a long time, and was moving down that path before I realized where it was leading me.

I’ve since been fortunate enough to have the epiphany about my true passion in life! Yes, I do still believe in taking care of one’s employees and that they will take care of your business; that hasn’t changed. But my beliefs about that have expanded enormously. It goes far beyond just communicating with them; it’s about developing them, helping them recognize and reach their potential.

Today, I can tell you my passion is for development — mine and other’s. I am passionate about personal growth, leadership, effective communication, and building healthy, smart teams. This passion is so strong, it is nearly all consuming. I see opportunities for growth in nearly everyone and every situation I encounter. I am driven to work on these opportunities — pouring into others everything I am able to share, with a focus on adding value to others — nearly all the time.

In fact, it’s not work any more…pursuing this passion is my opportunity to create my life’s masterpiece; to be able to blur the line between work and leisure.

Have you wrestled with finding your true passion in life?

Take some time today to describe your journey of discovering your passion up to this point.

Follow your passion, and success will follow you. ~Arthur Buddhold

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Where is your “here” and what “there” are you striving to reach?

Posted in Worth Reading, tagged , , , , , , , , on May 1, 2013| Leave a Comment »

IMG_0165Several months ago, I participated in a Mastermind Group / Book Club exercise with some people from an organization I belong to called Outside Counsel. The books was What Got You Here Won’t Get You There by Marshall Goldsmith. I loved it!

Goldsmith describes 20 behaviors that cause people to get stuck in their careers (although work life is really the focus on the book, Goldsmith acknowledges these behaviors permeate all aspects of a person’s life), even though the behaviors may have actually served the person well at an earlier point in his/her life.

This made a lot of sense to me, as I have lived it. I grew up in circumstances that drove me to become a very self-sufficient, independent, over achiever. I did everything myself, not expecting or accepting help from others, because I had learned — from experience — that you couldn’t necessarily count on others to be there when you needed them. The behaviors I built around these beliefs served me well for a long time in my younger years, and even for a while when I entered the working world after college.

I reached a point, however, when those behaviors no longer served me and, in fact, became destructive. You see, it’s not possible for one person to be completely self-sufficient, to be all things to all people, to be an expert in everything. And, frankly, it was exhausting!

I eventually went through some painful experiences that caused me to become more self-aware and to effect some significant changes in my life. I changed my thinking about needing other people, inviting them into my life and my work, asking for help, and understanding that the end result of working with others is much more than I can accomplish solo.

This is the foundation for a keynote presentation I gave today at the Mid-Ohio Valley Chamber of Commerce’s second annual Women in Leadership Luncheon. I used my story and intertwined it with the concepts Marshall Goldsmith so eloquently outlined in his book, and offered it to the ~160 attendees as a learning opportunity. It was truly the highlight of my week, so far. I have to admit, I’ve been looking forward to this day for some months now, as I felt so lucky when the Chamber’s Executive Director accepted my suggestion for using it as the theme for the luncheon.

I had a great time working with the luncheon’s planning committee; a diverse group of talented, creative, focused women who planned and presented a great day of learning and connecting opportunities for the business women of this area.

My intent was for each person to have at least one aha! moment, one new insight, a new perspective, and that when they left the conference center today, they could say without a doubt, “Attending this event was truly worth the six hours of my life that I spent on it today.” You see, I do strive to entertain people when I have the opportunity to speak, but more than that, I want to make people to think, to learn, to grow. I want to share something that will have changed someone’s life, even if in just a small way.

I hope I didn’t disappoint!

I encourage you to take a few minutes right now to think about your current “Here”…not your physical location, but where you are in your work, your learning, your relationships, your growth, your career. Then give some thought to the next “There” you long to get to. What will it take to get you there? What skills will you need to develop? What behaviors will you need to stop demonstrating? What behaviors will you need to cultivate?

Click here to see the newspaper coverage.

Please, share your stories!

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Intentional Leadership — D3, W4, M4 — Focus

Posted in Leadership, tagged , , , , , , , , on May 1, 2013| Leave a Comment »

Having done some reflection, let’s get some other perspectives. Today, gather your team or peer group together and cast a vision for the power of focus.

What are some examples of the positive results you have seen of increased focus in your own life that you can share with your team?

How can they apply what you’ve learned from your experience to something they are working on?

Challenge them to think about their top three objectives for the next month. Ask them to write them down and share them with the team. Also, ask them to make note of the potential distractions that could keep them from meeting their objectives. Take it one step further, and challenge them to develop a plan to eliminate or diminish those distractions.

Schedule a special team meeting for the end of next month to review your team’s progress toward their objectives, recount the distractions they encountered and how they dealt with them, and be sure to celebrate the achievements — accomplish due to clear focus.

Go ahead, write them down, now…What are your top three objectives for the next month?

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Intentional Leadership — D3, W3, M4 — Focus

Posted in Leadership, tagged , , , , , , , , on April 24, 2013| Leave a Comment »

How many projects are you currently working on? Today, let’s focus on just one.

Pick one and recruit some others on your team, or within your organization, and strategize how to get it done. Then, ask each person to write down all their thoughts about the potential distractions that could keep you from completing the project. Share everyone’s list of potential distractions, then as a team discuss how you can eliminate or protect yourselves from the distractions.

As a team commit to the actions defined above and to remain focused on the project until it is completed. Agree to a plan and move forward.

First step: Name the project.

Second step: List the names of the people you will recruit to help you.

Third step: Describe how they can help you.

Fourth step: Take action!

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Intentional Leadership — D2, W3, M4 — Focus

Posted in Leadership, tagged , , , , , , , , on April 23, 2013| Leave a Comment »

Step back in time, briefly, and think of a time when you were focused on a task and then became distracted. Now, get out your journal and write about what happened. Describe the circumstances and the factors that led to the distraction.

With this new level of awareness, what recurring factors easily distract you when working on tasks or projects? What are your top three most frequent reactions?

Awareness is the key, so now that you are thinking clearly about your most common distractions, you can develop a system that will allow you to manage them.

Depending on what your distractions are, your management system may be about starting some new behaviors, stopping some existing behaviors, or implementing new behaviors.

For example, if your distractions are emails, phone calls, and unexpected visitors, perhaps you could create a different environment for yourself to work in, uninterrupted. Log-out of your email. Turn off the ringer on your phone and/or send it straight to voice mail. Close your door — with a “Please do not disturb” sign on it.

I worked with someone once who used “traffic lights” on his office door to let his co-workers know if it was ok to enter his office. If the light was green, he was working on things that wouldn’t be negatively impacted by an interruption. When the light was yellow, he was interruptible if the issue was really important (he defined what that meant for him and his team). If the light was red, that meant he should be interrupted ONLY if there was imminent danger of death and destruction! Of course, this system took some educating within his team, to understand what the lights meant and how to determine if what they were about to interrupt him with was really important in the grand scheme of things, or was important only to them in that moment.

So, what is your plan for retaining your focus and dealing with common distractions? Develop a plan that will work for each of your most common distractions. Once you’ve mastered the top three, refocus your attention on the next most common distractions. Over time, you’ll be amazed at how much more focused you are and how much more control you have over how you spend your time, rather than how you may fall victim to distractions.

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Intentional Leadership — D3, W2, M4 — Focus

Posted in Leadership, tagged , , , , , , , , on April 17, 2013| Leave a Comment »

Now that you’ve defined the skills necessary for success in your current role, and are actively working to sharpen at least one of them, let’s think about who can help you.

Who do you know who can help you deliberately develop the skills required in your role?

While you surely have an extensive network and a long list of contacts, create a list of specific people who are key players with respect to your position. Designate each one based on expertise and associate their names with the skills from the list you created yesterday. Think of them as your “inner circle” with respect to sharpening your skills in this job.

On a piece of paper, make two columns. In the left column, list your top ten skills, one per line. In the right column, list the people you identified above who can help you with each specific skill on your list.

Contact at least one person on your list today to help you with something specific.

You know, people are flattered when we recognize their skills and abilities; they want to know that others recognize their talents and competence. You can win in two ways with this exercise: First, you sharpen your skills, and second, you will likely develop a stronger connection with the people you reach out to.

What are you waiting for? Get started…

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Intentional Leadership — D5, W1, M4 — Focus

Posted in Leadership, tagged , , , , , , , , on April 12, 2013| Leave a Comment »

Good morning and Happy Friday!

Another week has flown by and we are at the end of our first week of Month Four — Focus.

This topic is a good one for me right now. I am working through the Deeper Path process, as I’ve mentioned, and it’s all about gaining clarity, developing a crystal clear plan for where I’m headed with my life’s work, which requires a lot of reflection and focus.

What about you? What are you thoughts on this month’s topic, so far?

What do you need to focus on?

Now for our Friday ritual, let’s focus on the weekend and the weeks ahead…

What really needs your attention this weekend? Is it projects, people, rest, , fun, relaxation…?

We’ve had a lot going on in our family this past week, so rest and reconnection are definitely in order. My son wants to spend his tooth fairy money on a wind-up turtle for the tubby, so we will go to Toys R Us.

Continuing preparation for the Women in Leadership Luncheon; it takes a lot more preparation than one might imagine to deliver an awesome keynote speech, and that’s my intention. I don’t want anyone attending the luncheon to walk away disappointed. I also just committed to sponsoring the Chick-Fil-A Leadercast being hosted at University of Charleston on May 10. So, I have some work to do polishing up my marketing materials for Empowerment Mentoring and a couple of Mastermind Groups (15 Invaluable Laws of Growth and Everyone Communicates Few Connect). I am still working my way through content in the John Maxwell Online University; this material is so good on so many levels, I will go through it over and over and over and over, and get something new out of it every time! Finally, I applied to be part of the team John Maxwell is taking to Guatemala in June to teach Transformational Leadership. This is an opportunity of a lifetime and I’m so excited! Can’t wait to hear if I will be included in the team. If the answer is “yes,” I have a lot of work in preparation for that, as well.

What’s in store for you this weekend, next week, and in the coming weeks? Are you taking the steps to set yourself up for success and fulfillment?

Have a great weekend, and I’ll “see” you Monday!

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Intentional Leadership — D1-W1-M4 — Focus

Posted in Leadership, tagged , , , , , , on April 8, 2013| Leave a Comment »

This week we will spend some time studying the big picture — getting the lay of the land and understanding what it means for us in our teams and organizations. If you are a detail-oriented person, this could be a stretch for you, but I encourage you to work on this, because it’s critical to your success.

In order to be strategic in whatever you are doing, you need to be able to see the big picture. Once you have some understanding of the what’s happening in your industry, with your competition, and within your organization, then you can channel your energy and activity toward achieving some clear objectives designed to help you achieve your big goals. Only then can you shift your attention to the details.

Working as a professional communicator for the past 20 years, this is how I approach my work, whether the work at hand is in support of a corporate long-term strategic objective, or a one-time communication effort. I always ask my “client” what they are trying to accomplish? What end are they trying to reach? What do they want the audience the know, understand, and do as a result of the communication?

Once they are able to answer those questions, I am able to design a communication plan that will help them reach their goals. This includes segmenting the audience (I strongly recommend a precision targeted approach, rather than the shotgun — spraying your message over everyone hoping it will hit some of the right people — approach), gaining some understanding of what they know and what they need to know, defining key messages, identifying the best communication vehicles to use, outlining a timeline, and specifying who will deliver the message. Only then do we actually begin to craft the communication.

For those who are focused on the details or are impatient about just sending the message, it can be a painful process. But, I can attest that after 20 years of approaching my work this way, the results are worth it (proven by  both the clients who have taken my advice and achieved the results they sought, as well as by the clients who thought I was simply wasting their time and forged ahead with poorly developed communication and were significantly disappointed by their results).

I believe it was David Grossman who said (in his book You Can’t Not Communicate) that effective leader-communicators spend 80% of their time, with respect to a communication effort, actually planning for the communication and only 20% of it on delivery.

So, what’s your big picture?

What goals have you set in support of achieving that big vision for your work?

What about the goals you’ve set for the rest of your life?

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