I’ve been thinking a lot about integrity and character lately.
I’ve heard it said that the true test of a person’s character is what he or she does when they believe no one is watching.
Here are a couple of examples that have stuck with me:
I used to live in Central Washington State, in a city comparable in population to Parkersburg. The couple who lived next door moved there from Alaska so the husband could go through a 3-4 year school program, which would allow him to change careers. When he was finished with his program, they intended to sell their home in WA and move back to Alaska. Yes, that’s right — they bought a home in Washington. However, they continued to license their cars in Alaska.
It’s logical to think there might be a financial advantage to continuing to license a car in one state when one has established a residence in another. While I have never lived in Alaska and don’t know what it costs to license a car there, I do know it costs only about $42 per year to license a car in Washington state — not a big financial hit. Perhaps there is another reason for this behavior, but it’s the law that you will register and license your vehicles in the state in which you reside. This leaves a lot of room for speculation about the person’s motives for not abiding by the law, especially when you are abiding by it.
On the other side of this coin, in the same Central Washington city, one of my colleagues told a story about running some errands with his pre-teen son one weekend. They went to one of the major electronics stores and purchased a few things, stopped at a couple of other shops, and then stopped for lunch. While they were eating, his son was looking at the receipts and said, “Hey Dad, they didn’t charge us for one of the things we got at…(the electronics store).” My colleague replied, “Well, right after we finish eating, we will stop back by there and pay for it before we go home.”
I don’t remember what the item was, but its price was about $150. In the course of a day’s sales at this particular store, likely just a drop in the bucket. But, those kinds of drops add up and there are consequences — to both the associates in the store and the store itself.
As he told this story, my colleague was mindful that he was setting an example for his son and wanted to do the right thing. He explained to his son that while it seemed like they got lucky by not having to pay for the item, there would be consequences for both the sales associate and the business if they didn’t go back and correct the situation. So they did.
These are not unique situations; they are examples of the kinds of things that happen daily — in whatever city you are in. In fact, there are people I know today who have licensed their vehicles in a state different from the one in which they live. Again, I can only speculate on their motives for doing so, but the behavior feels wrong to me.
It’s important to be aware that regardless of how “invisible” you might think you are, someone is always watching. They are drawing conclusions and making up stories that fit with their beliefs, values, and experiences, which may be nowhere near the truth of what’s really going on. And when you hear someone say “perception = reality,” it’s true; people believe what makes sense to them and people do what people see.
So, as a leader, you are always on stage. Someone is always watching. They are interpreting your actions based on partial pictures of what’s really going on. And they are sharing stories with others.
You have the opportunity to be aware of this. You have the opportunity to shape the stories they believe and tell others. You have the opportunity to do the right thing, or do something else because you think no one will know.
It’s your character. It’s your integrity. When you go to sleep at night, it’s all you really have control over.
Please do not misinterpret this as me implying that I do everything right every day, and that I have for all my life. Quite the contrary; I have made my share of mistakes, publicly and privately. As I said at the beginning, I think about this topic a lot. I make the effort to be intentional, daily, about what I do and say and the impact my words and actions will have on others, as well as on my future. I strive to be able to lay down to sleep at night knowing I did my best, set a good example, and can rest easily, knowing I did the good and right things that day.
The key, I believe, is to be mindful, intentional, and to reflect often on what we have done and experienced so we may take those lessons forward and do better the next time. It’s a daily process.
So, who are you when you think no one is watching?
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