As we begin week four of our focus on Relationships, we will shift gears a bit and bring it all together.
In January 2012, I was responsible for leading a team of people planning a ribbon-cutting ceremony for a significant investment (major equipment overhaul) at a manufacturing company. This event was open to all employees (nearly 1000 people); Union officials; local, regional, and state officials and dignitaries; media; and company executives. Immediately following the ceremony, we also planned an Open House for employees and retirees, allowing each to bring a guest.
Both events required safety orientations, distribution of personal protective equipment, and designated escorts for anyone entering the plant. The Open House also involved refreshments, commemorative give-aways, coordinated plant tours, and, again, media coverage. While the Ribbon-Cutting Ceremony saw about 200 people in attendance, including employees and guests, the Open House saw nearly 1000 people over the course of the afternoon.
As you can imagine, these events required a lot of planning — over the course of a few months — and the hard work and dedication of numerous individuals and departments. It was a monumental effort. And it came off nearly perfectly! We had administrative, communications and marketing, operations, purchasing, supply chain, safety, quality, and human resources support. Each person on this team offered a different kind of expertise and brought different perspectives to the planning and implementation process. Each had a clearly defined role and responsibilities. We met weekly to plan, and communicated between meetings.
On the day of the big events, everything went pretty well. I won’t say the execution was flawless, but nearly so. And the things that didn’t go exactly as planned were not significant enough to make a difference. When the few things occurred that we hadn’t prepared for, people came together to adapt and move forward. All in all, a huge success.
That’s one example. Let’s look, very briefly, at another example of team work. On D-Day, during WWII, the Allied invasion of Normandy required intense coordination between Army, Navy, and Air Force troops. This, too, required a well-thought out plan, clear and frequent communication, each organization and person tasked with clear roles and responsibilities.
This is a shining example of the interdependence between leadership and relationships. The more influential the leader, the more he or she relies on the relationships within the team to maximize production and likelihood of success, whatever the mission. The best leaders don’t go in alone; they realize their success depends on the support and skill of those they work alongside.
Take some time, now, to consider a similar situation in which you were involved. With teams, there are shared goals that must take precedence over individual goals if the effort is to succeed. Think about someone who failed to sacrifice their personal agenda for the good of the team. What was the outcome? What did you learn from the experience?
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